Privacy Policy & Cookies

Happy Paws Newcastle Limited Data Protection Policy

1. In accordance with the General Data Protection Regulation (GDPR) Happy Paws Newcastle data protection policy is outlined here. Agreement and Vet Release forms completed at your initial consultation with Happy Paws Newcastle are held in a secure location and only Happy Paws Newcastle staff have access to them. This information would only be shared with a third party, in the case of an emergency vet consultation for your pet, whereby your Vet Release form would be shown to the staff in the surgery.

2. We do not use your data for marketing purposes.

3. Customer telephone numbers are stored in Happy Paws Newcastle mobile telephones, which are password protected. Photos taken of customer’s pets can be shared on social media (Facebook, Instagram, Twitter and Google+) and, sometimes tagged with your pet’s name, but only with customer consent on an original Happy Paws Newcastle agreement.

4. Customer contact details are saved on a Happy Paws Newcastle laptop computer which is password protected. Customers have the right to ask Happy Paws Newcastle to destroy any data we hold for them which we will do within 24 hours of your request but please note Happy Paws Newcastle can’t continue to care for customer’s pets without the signed agreement form. All data will be destroyed after two years if no contact is made after Happy Paws Newcastle providing services.

5. use of cookies. Cookies may be used for registration and maintaining your preferences. This includes ensuring that you can stay logged in and keeping the site in the language or appearance that you requested. Cookies may also be used for analytics, allowing Happy Paws Newcastle to determine how people are using the site and improve it. Cookies are not used for advertising purposes by Happy Paws Newcastle.